JiraServiceDesk
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JiraServiceDesk

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JiraServiceDesk integration helps you to create Jira issues in Jira Service Desk from alerts.

Configuration

  1. In the Configuration Box, enter the Configuration Name to uniquely identify this configuration.
  2. Identify the content of headers and payload that you need to provide in the Configuration Box.

Below is an example on how you can leverage this integration to create an issue on Jira Service Desk:

Payload

{
    "fields": {
        "issuetype": {
            "name": "DNIF ALERT",
            "project": {
                "key": "DEMO"
            },
            "summary": "Triggered by DNIF",
            "priority": {
                "id": "3"
            },
            "description": "Alert from DNIF - Found Suspicious Remote Desktop Activity on host $DstIP"
        }
    }
}

image.png

JiraServiceDesk, creates an issue on the Jira Service Desk based on the values given in the payload.

image.png

In the above figure, a workbook named Suspicious Remote Desktop Network Activity is executed which contains the following blocks:

  • SQL Block: Displays two suspicious Destination IPs on execution of the workbook
  • Signal Block: This will raise a signal on detecting the suspicious IPs.
  • DQL block with _trigger query: Using Webhook integration for JiraServiceDesk, an issue will be created on Jira Service Desk based on the values given in the payload.

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