PICO

This document includes troubleshooting recommendations and procedures that can help you solve problems arising from the configuration and usage of connectors.

Perform the following checks:

1. Verify if 7426 TCP port for PICO is reachable and is in listening mode.
2. Check if the required ports are open between Log Source and Adapter i.e,
   7426 TCP: By default, PICO Connector is configured and running on port 7426 TCP when Adapter component is onboarded into DNIF Cluster.
3. Verify if port is open and is in listening mode.
   

   netstat  -auntp | grep <port>

4. Check if Adapter is reachable from PICO using the following command:

 ping -c 4 <Adapter_Server_IP_addr>