Server Down
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Server Down

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Query Server Down

Query Server Down error message indicates that there is a service failure, perform the steps below to resolve the issue.

  1. Verify the DNIF Version.
  2. For the latest version of DNIF (V9.0.5), an autorecovery process is run whenever there is an error message Query Server Down.
  3. Under Notable events verify the end time of the error message again and if it still matches the current time, restart the compute leader service.
  4. Once done, retry the search and if the issue persists continue the steps mentioned in Troubleshooting Search.

Report Server Down

Report Server Down error message indicates that there is a service failure, perform the steps below to resolve the issue.

  1. Verify the DNIF Version.
  2. For the latest version of DNIF (V9.0.5), an autorecovery process is run whenever there is an error message Report Server Down.
  3. Under Notable events verify the end time of the error message again and if it still matches the current time, restart the compute leader service.
  4. Once done, retry the search and if the issue persists continue the steps mentioned in Troubleshooting Search.

Correlation Server Down

Correlation Server Down error message indicates that there is a service failure, perform the steps below to resolve the issue.

  1. Verify the DNIF Version.
  2. For the latest version of DNIF (V9.0.5), an autorecovery process is run whenever there is an error message Correlation Server Down.
  3. Under Notable events verify the end time of the error message again and if it still matches the current time, restart the compute leader service.
  4. Once done, retry the search and if the issue persists continue the steps mentioned in Troubleshooting Search.

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